# GhostChat

> Privacy-first live chat and AI chatbot for websites. ~15KB widget, zero cookies, zero tracking. Built-in AI chatbot or bring your own LLM.

GhostChat is a lightweight live chat widget for growing businesses, agencies, and solo founders alike. It adds real-time visitor messaging to any website with one line of code. The optional built-in AI chatbot — the AI Assistant, powered by Claude Haiku — answers visitor questions automatically, 24/7.

## Key Facts
- Widget size: ~15KB gzipped (10-20x smaller than Intercom, Crisp, Tidio, Tawk.to)
- Privacy: No cookies, no tracking, no fingerprinting. GDPR-friendly by default.
- Stack: Cloudflare Workers + Durable Objects, Supabase PostgreSQL, Next.js dashboard
- Works on: Any website — HTML, WordPress, Shopify, React, Next.js, and any platform that accepts a script tag

## Pricing
Pricing is a simple 2×2: pick a base plan (Pro for solo, Team for teams), and AI is a flat +$10/mo on either.
- Free: 1 site, 30-day history, unlimited messages, Gmail threading, mobile PWA, "Powered by GhostChat" badge (removable on Team plans)
- Pro ($5/mo): 3 sites, 1-year history, business hours, visitor page journey, WooCommerce/page visitor context, CSV export, auto-translate (133+ languages). Solo — 1 seat.
- Pro + AI ($15/mo): Everything in Pro plus the built-in AI Assistant (Claude Haiku, ~1,500 replies/mo). The flat +$10 AI step adds only the assistant — nothing else changes. Solo — 1 seat.
- Team ($25/mo): Everything in Pro plus up to 10 team members (you + 9), remove branding, 10 sites, unlimited history, webhooks, Bot Agent API (bring your own LLM), custom visitor context (all keys), identity verification, priority support. No AI.
- Team + AI ($35/mo): Everything in Team plus the built-in AI Assistant (~6,000 replies/mo). The flat +$10 AI step adds only the assistant.

## AI Assistant (built-in AI chatbot)
GhostChat includes a built-in AI chatbot — the AI Assistant — powered by Claude Haiku. It answers visitor questions 24/7 using your FAQ knowledge base and runs entirely on our servers — no API key or extra infrastructure needed. When it can't answer, it hands off: connecting the visitor with you live if you're available, or capturing their name and email to follow up if you're away. One-click setup: hit "Generate with AI" and GhostChat reads your own website and drafts your bot name, behavior instructions, and a starter set of FAQ answers for you to review and apply — so you're not starting from a blank page. Included on the Pro + AI plan ($15/mo) and Team + AI ($35/mo). A generous monthly fair-use allowance applies (about 1,500 replies/month on Pro + AI, about 6,000 on Team + AI); at the limit visitors still reach you (live when you're available, or by email when away) instead of getting an AI-drafted reply. Configure in two minutes from the dashboard.

## Bot Agent (bring your own LLM)
For developers who want full control, GhostChat supports automated bot agents via webhooks. Team and Team + AI users can create a bot API key, receive webhooks for incoming messages, and reply programmatically using any LLM (Claude, GPT-4, Ollama, Llama, etc.) running on their own infrastructure. Your AI, your infrastructure, your data.

## Installation
Add one line before </body>:
```html
<script src="https://api.ghostchat.dev/widget.js" data-site="YOUR_SITE_ID"></script>
```

## Links
- Website: https://ghostchat.dev
- Dashboard: https://app.ghostchat.dev
- Pricing: https://ghostchat.dev/pricing
- AI Chatbot (AI Assistant): https://ghostchat.dev/ai
- Bot Agent: https://ghostchat.dev/bot-agent
- Developers: https://ghostchat.dev/developers
- Get Started: https://ghostchat.dev/get-started
- Features: https://ghostchat.dev/features
- Lightweight Widget: https://ghostchat.dev/lightweight-chat-widget
- Website Speed Test (free tool): https://ghostchat.dev/website-speed-test
- Gmail Threading: https://ghostchat.dev/gmail-live-chat
- GDPR / Privacy: https://ghostchat.dev/gdpr-chat-widget
- Live Chat for Teams: https://ghostchat.dev/live-chat-for-teams
- Live Chat for Agencies: https://ghostchat.dev/live-chat-for-agencies
- Live Chat for Healthcare: https://ghostchat.dev/live-chat-for-healthcare

## Contact
- Support: Live chat on ghostchat.dev
- Email: jacob@ghostchat.dev