Live Chat Support for Your Website
Add live chat to your website in 30 seconds. GhostChat is a lightweight customer messaging tool — reply from Gmail or your phone, zero tracking, GDPR-friendly. Start free, then just $5/month.
Why Add Live Chat Support?
Customers expect instant answers. Live chat is the fastest way to help them.
Real-Time Answers
Don't make customers wait for email replies. Solve their problems in seconds while they are still on your site, increasing satisfaction and sales.
Support from Anywhere
You don't need to be at your desk. Our mobile PWA lets you provide live support from your phone, so you never miss a customer query.
Won't Slow You Down
Other live chat tools are heavy (100KB+). Ours is just ~10KB. Add live support without sacrificing your page speed or SEO.
Private & Secure
Offer support without spying on your users. Zero tracking, zero cookies, and GDPR-friendly by default. Trust is part of great support.
How Live Chat Support Works
Set up in 30 seconds. Start messaging customers instantly.
Add Widget to Your Site
Copy one line of code and paste it into your website. Works with WordPress, Shopify, React, and any platform.
Customers Message You
Visitors click the chat bubble and start messaging. No account required, no forms — just instant conversation.
Reply from Anywhere
Get notified instantly via Gmail or push notification. Reply from your phone, tablet, or computer.
Gmail Threading
Reply to website messages directly from your inbox. No dashboard required.
Reply from Gmail
Get notified via email when visitors message you. Just hit reply — your response appears in the chat widget.
All plansFull Conversation Threads
Every reply stays in one email thread. See the full conversation history without switching apps or logging in.
All plansVisitors Reply Too
Visitors get your reply via email and can respond back. The conversation continues in both the widget and email.
All plansAutomation & Availability
Never miss a lead. Set your availability, automate responses, and capture emails when you're away.
Available/Away Status
Toggle your availability with one click. When you're away, visitors see a custom message and can leave their email.
All plansBusiness Hours
Set your working hours for each day of the week. Automatically switch to away mode outside business hours.
Pro & BusinessEmail Capture
When you're away, visitors can leave their email. You get notified and can follow up directly — never miss a potential customer.
All plansCRM Lite
Simple contact management built into your chat widget. Capture leads, track conversations, and export to CSV.
Email Capture
Visitors enter their email before sending a message. Every conversation is a captured lead — no anonymous chats.
All plansContact Management
View all your contacts in one place. Add names, phone numbers, and notes. Search and filter to find anyone quickly.
Pro & BusinessExport to CSV
Download all your contacts as a CSV file. Import into Mailchimp, HubSpot, your email tool, or any spreadsheet.
Pro & BusinessWhat Is Live Chat Support?
Live chat support is a way for website visitors to send you a message in real time — without picking up the phone, writing an email, or filling out a contact form. A small chat widget appears on your site (usually in the bottom-right corner), and visitors can type a question and get an answer in seconds.
For small businesses and solo founders, live chat is the highest-leverage support channel. It's faster than email, less disruptive than phone calls, and customers overwhelmingly prefer it — 79% of consumers say they prefer live chat because of the immediacy. Unlike chatbots, real live chat builds trust and converts visitors into paying customers.
The problem? Most live chat tools — Intercom, Zendesk, Drift — are built for enterprise teams. They're bloated (200KB+ of JavaScript), expensive ($50-100+/month), and overkill for a 1-3 person team. GhostChat is built specifically for indie makers, freelancers, and small SaaS founders who want a lightweight chat widget that just works.
How GhostChat Compares
Most live chat tools are built for large teams. GhostChat is built for you.
Frequently Asked Questions
What is live chat support software?
Live chat support software lets website visitors message you in real time through a small chat widget. You reply from a dashboard, email, or your phone — no phone calls or ticket systems needed. It's the fastest way to help customers while they're still on your site.
How much does live chat cost?
GhostChat starts free for 1 site with 30-day chat history. The Pro plan is $5/month for up to 3 sites with 1-year history and no branding. The Business plan is $5/month for teams, webhooks, auto-translate, and visitor context. No per-agent fees.
Do I need live chat on my website?
If you sell anything online or offer a service, yes. Studies show 79% of customers prefer live chat over email because of instant response times. Even a solo founder can handle live chat with email notifications and canned responses — you don't need a support team.
Will a chat widget slow down my website?
Most chat widgets add 100-300KB of JavaScript and hurt your page speed. GhostChat's widget is ~10KB gzipped — 10-18x smaller than competitors like Intercom, Crisp, or Tidio. It loads asynchronously and has zero impact on your Lighthouse score.
Is GhostChat GDPR-friendly?
Yes. GhostChat uses zero cookies, zero tracking pixels, and no third-party analytics. Visitor data stays in your account. There's no cross-site tracking, no fingerprinting, and no data sold to third parties. It's private by architecture, not just by policy.
Start Providing Live Support Today
It takes less than 30 seconds to add live chat to your website. Start free, no credit card required.