Reply to Chat from Gmail
Reply from your inbox, but everything stays tracked. Every conversation, every contact — synced to the dashboard automatically.
How it works
Visitor Chats
A visitor sends a message through the GhostChat widget on your site.
Email Received
You receive an instant email notification in your Gmail (or any email client).
Reply Directly
Hit "Reply" in Gmail. Your response is sent back to the visitor in real-time.
Reply from Gmail. Track in the dashboard.
You reply from your inbox — fast, simple, no context switching. But behind the scenes, every message and every contact is synced to your GhostChat dashboard.
The built-in CRM Lite keeps a record of every visitor, their full chat history, and contact info. Export to CSV anytime. When you need to look someone up or review past conversations, it's all there.
Why reply via Gmail?
Zero Learning Curve
You already know how to use email. No new software to learn or train your team on.
Ultimate Portability
Respond from your phone, tablet, or desktop using the Gmail app you already have.
Threaded History
Conversations are automatically grouped into threads, just like normal emails.
Instant Notifications
Leverage Gmail's world-class push notifications to never miss a lead.
Explore More
Reply from Gmail. Track in the dashboard.
The best of both worlds — fast email replies with full CRM tracking behind the scenes.
Get Started for $0