A Lighter Tidio Alternative
GhostChat is 20x lighter, privacy-first with zero tracking, and has transparent pricing. Professional live chat that doesn't slow down your site.
GhostChat vs Tidio
| Feature | GhostChat | Tidio |
|---|---|---|
| Script size (gzipped) | ~10 KB | ~200 KB |
| Privacy (no tracking) | ✓ | Partial |
| Ads / upsell banners | None | Upsells in dashboard |
| Starting price | Free | Free (with limits) |
| Remove branding | $5/mo | $24/mo |
| Team plan (5 agents, 10 sites) | $19/mo | $749/mo |
| Page speed impact | Minimal | Moderate |
| Cookie-free | ✓ | Base only |
| Gmail threading | ✓ | ✗ |
| Reply from Gmail inbox | ✓ | ✗ |
| Lead capture | ✓ | ✓ |
| Mobile app | ✓ (PWA) | ✓ |
| Setup time | 30 seconds | 5-10 mins |
| Dashboard complexity | Simple | Complex |
Tidio Pricing vs GhostChat
Tidio offers a free tier with conversation limits; paid plans add cost for more chats and features. GhostChat starts at $5/month for a faster, ad-free experience with zero tracking. Upgrade to Pro ($5/mo) to remove branding completely.
Why Switch from Tidio?
Tidio is popular for ecommerce, but heavy scripts and conversation limits can hold you back. Here's what you gain by switching.
20x Lighter Widget
~10KB vs Tidio's ~200KB. Your pages load faster, Core Web Vitals improve, and visitors on slow connections don't wait. Speed matters for SEO and conversions.
Zero Tracking
Tidio tracks your visitors across sessions. We don't. No cookies, no fingerprinting, no analytics. GDPR-compliant by default. No cookie banners needed.
No Conversation Limits
Tidio's free tier caps the number of conversations. Our free plan has no conversation limits — unlimited messages forever.
Gmail Threading
Reply to customer messages directly from Gmail. The conversation continues seamlessly. No need to open a dashboard — just reply like you would to any email.
When Tidio Might Be Better
Tidio has features we don't (yet). If you need these, it might work better for you:
- •AI chatbot (Lyro)
- •Email marketing integration
- •Knowledge base / help center
- •Ecommerce-specific automations
If you need simple, fast live chat without the bloat and tracking, GhostChat is the lighter choice. Professional chat at $5/month with no hidden costs.
Ready for a Lighter Alternative?
Free forever for 1 site. No credit card required. Get set up in 30 seconds.
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